Our Work

Case Studies

Real-time Customer Loyalty Management for a Global Beauty Company

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Numbers Speak For Themselves!

Curated Products
4800 +
Curated Products
+
Product Categories
+

Challenge

The client, a prominent beauty company, wanted to enhance their customer loyalty program to provide real-time updates on tier status and accumulated points. With an ever-growing customer base across various countries, handling vast data amounts while ensuring a consistent and personalized experience for customers was a challenge.

Our Approach

Our solution centered around using Google Firestore for real-time data handling and Google BigQuery for robust data analytics. The approach was divided into two main parts:

1. Bulk Updating of Customer Data

Initialization:
Data Extraction:
Data Processing:
Data Loading to Firestore:

2. Real-time Order Processing

Initialization:
Data Processing:
Data Loading:

Solution

Our solution centered around using Google Firestore for real-time data handling and Google BigQuery for robust data analytics. The approach was divided into two main parts:

1

Bulk Updating of Customer Data

Initialization:
Data Extraction:
Data Processing:
Data Loading to Firestore:

2

Real-time Order Processing

Initialization:
Data Processing:
Data Loading:

Challenges & Achievements

Challenges

Achievements

Achievements

Secondary Info

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Subtitle

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Click to enlarge

Architecture Diagram

The client, a prominent beauty company, wanted to enhance their customer loyalty program to provide real-time updates on tier status and accumulated points. With an ever-growing customer base across various countries, handling vast data amounts while ensuring a consistent and personalized experience for customers was a challenge.

Conclusion

Through intelligent integration of Google Firestore and Google BigQuery, we delivered a system that not only meets the client’s current needs but is scalable for future growth. The project demonstrates our expertise in building real-time, data-driven solutions that enhance customer engagement.

Solution

Build a self-service Data Mart to service Standard & Ad-hoc Reporting

Client has been provided with a new level of performance optimization, scalability, and analytical depth by embracing advanced data modeling techniques as below:
Click to enlarge
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Brittany Foxx
Abu Dhabi

Frequently Asked Questions

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